Practical help with your website and the systems around it.

A website that fits how your business works.

We design and develop websites around the information people need and the actions they need to take. This can mean a focused marketing site, an existing website that needs restructuring or a more involved system with forms, accounts and connected services.

Where a site needs an editor workflow, subscription access, search, a scheduled email or a connection to another system, we plan that as part of the project. We work with the existing setup where it serves the brief and explain where a change would be useful.

Depending on the brief, the work can include:

• Website planning, content structure, interface design and development.
• Rebuilds, migrations and improvements to existing websites.
• Forms, client portals, administrative tools and database connections.
• Editor workflows, review before publishing, subscription access, search and scheduled email.
• Mobile usability, accessibility checks, performance and technical search foundations.

The deliverable is an agreed website or tool, tested against its requirements, with a clear handover and an option for support.

Understand what is happening without piecing together separate reports.

We help turn information from different sources into a useful reporting view. The starting point is the question you need to answer: which referrals produce enquiries, how a document library is being used, or how submitted articles are performing.

The figures often already live in hosted systems you pay for, such as an accounts package, an advertising platform or analytics. Where a system offers an API, connecting it is part of the reporting, so you can use the numbers without replacing the tool that holds them.

We agree the measures and their definitions, review the available data and design views around the people using them. That may involve reporting tools you already have, a shared reporting hub or a custom interface where the requirements call for one.

An agreed reporting project can cover:

• The audience, reporting questions and measures that matter.
• Source connections, including an API from a hosted system, and checks on the available data.
• Definitions, filters and views that make the figures understandable.
• Refresh schedules, access permissions and any known data limitations.
• Documentation and responsibility for maintaining the reporting.

The aim is a reporting view your team understands and can use. Where source data or tracking needs work first, we explain that before treating the figures as dependable.

Understand what you have before you launch, take it over or build on it.

A project can look finished while important questions remain about its code, data, deployment or ongoing maintenance. We review websites and applications within an agreed technical scope, including projects created with AI tools and work inherited from another developer.

The review begins by confirming the technologies, access, intended use and the questions you need answered. We then inspect and test the agreed areas and record the findings in a written report.

The scope may include:

• Whether the project builds, runs and supports the intended user journeys.
• How configuration, dependencies and deployment are managed.
• A software bill of materials: the third-party software in the project, and which of it needs attention.
• How access controls and data handling work in the areas reviewed.
• Code structure, documentation and practical maintenance requirements.
• A prioritised keep, fix or replace recommendation, with supporting findings.

You receive a record of what was checked, the issues found and the recommended next steps. The report states its scope and limitations. Any repairs, further testing or rebuild are agreed separately.

A clear plan for looking after the systems your business uses.

Websites need attention after launch. Software changes, hosting environments need maintenance and someone needs to deal with faults, updates and recovery when something goes wrong.

We provide hosting and technical support under an agreed scope. This can cover a system we have built or an existing setup after an initial review. We clarify what is included, how support is requested and which changes need a separate estimate.

Depending on the platform and arrangement, support can include:

• Website hosting, server administration and migrations.
• Software updates and maintenance checks.
• Backup arrangements and agreed recovery procedures.
• Security checks appropriate to the system and support scope.
• Troubleshooting and agreed website changes.

We agree support coverage, backup arrangements and responsibilities for each engagement. Existing clients can use our knowledge base for guides and support routes.